Here are a few things people have said about our shop and the experience they had.
In replacing my stolen bike they helped me create a bike that matches my needs better than anything I've ridden before. Their friendliness and expertise didn't end with the building of the bike but continued with tips and tweaking of the setup to get things just right for me. Ultimately, the theft of my old bike turned into a life boosting experience.
Took my bike in at short notice for brake pad change and service. Really professional, punctual, friendly customer service....not to mention great bike check up. Without being asked, they fixed a loose phone mount and D lock holder (the unnamed shop I bought the bike and lock from couldn't figure out how to attach this properly!). Will definitely be back....and try not to be tempted to buy a new bike while in there!
Very helpful indeed - I had an issue with my rear wheel coming loose from the horizontal drop outs causing it to slip and rub against the chainstay. Luckily it happened on Gower street just round the corner from this place. They wanted to have a proper look to make sure it was safe so I left it there until the afternoon. There was no need to replace anything so they fixed it free of charge and the old Bickerton rides very well again now. It is refreshing to go to a bike shop that just wants to help out and does so with a smile.
Find more reviews on Facebook, Google and Yelp.