We don't only build bikes, but also assess, diagnose, upgrade and service them.

 

We don't offer set maintenance packages because we believe in delivering a high quality service, regardless of the cost or size of a job. This allows us to assess the bike for what it needs, rather than what a package has paid for. 

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So how does it work? First, you make an appointment and your bike will be assessed (free of charge), then a quote detailing the work we recommend is compiled and sent to you via email.

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It's only once you have confirmed you are happy with the quote that work will begin, with payment due on completion of the work. The only time we will require a deposit is if the bike is collected prior to the work being completed (if we are waiting on specialist parts for example). 

 

With only some exceptions*, we are equipped to work on all manner of bikes and with a variety of components. 

There is no obligation to complete the listed recommendations and we are always happy to discuss our findings in detail before you commit to any work. 

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Should any specialist parts be required, we will order these in, then ask you to return the bike once all parts are in store and ready to be fitted.

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We will always be on hand for any questions going forward, as well as to provide that feeling of Cloud 9 customer care that stretches on long after a bike leaves our shop.

 

Give us a call, drop us an email or fill in the enquiry form below to confirm workshop availability and get your bike in the stand.

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*We do not work on any of the electric elements within E-Bikes, and some components which require particular or niche tooling. Call us to confirm.